Toward a common humanitarian supply chain process model: the Frontline Humanitarian Logistics Initiative

Purpose This study focuses to develop a common humanitarian supply chain process model (HSCPM) that enables effective enterprise resource planning (ERP) systems for NGOs, and the also investigates role of modularity as dynamic capability supports creating such model. Design/methodology/approach A multifocus group was performed part larger project, Frontline Humanitarian Logistics Initiative, aiming establish data would serve backbone ERP systems. Fourteen international organizations (IHOs) participated in process, reaching consensus on structure Findings An HSCPM proposed based reached across IHOs. Four degrees customization differentiating between “generic,” “tailored,” “specific,” “unique” processes are presented discussed. Research limitations/implications The findings show applied mean create efficiencies position modular within capabilities framework, supporting responsiveness expanding literature management (SCM), capabilities, logistics. Practical implications research proposes consensus-based model, facilitating advancement context lays foundation interoperability among diverse Originality/value First attempt elucidate specific characteristics unique defining an HSCPM, this unprecedented sector, setting base toward industry standard.